Garage Door FAQ — Malott
Answers to common garage door questions for Malott homeowners.
How quickly can you fix my motor failure?
In most cases, we can diagnose and repair motor failures the same day you call. For common issues like capacitor failures or gear problems, we carry replacement parts on our trucks. More complex issues may require ordering parts, but we'll always provide a clear timeline and keep you informed throughout the process.
What causes motor failure in garage doors?
Motor failure typically results from several factors: age and normal wear (motors usually last 10-15 years), power surges from lightning or electrical issues, overheating from lack of maintenance, or mechanical strain from misaligned tracks or worn springs. Regular maintenance can prevent most motor failures by catching problems early.
Do you offer financing for new wood door installations?
Yes! We offer flexible financing options for qualifying customers. We partner with reputable financing companies to offer plans with competitive rates, often with 0% APR for promotional periods. Our team can discuss your options during your free consultation and help you find a payment plan that fits your budget.
What warranty do you provide on your work?
We stand behind our work with a comprehensive 2-year warranty on all labor and installation. Additionally, manufacturer warranties on parts and doors range from 1 year to lifetime, depending on the product. Our warranty covers both parts and labor, giving you complete peace of mind.
How long does a typical garage door installation take?
A standard single-door installation typically takes 3-4 hours, while a double-door installation may take 4-6 hours. This includes removing the old door, installing the new door and hardware, testing the system, and cleaning up. Custom installations may take longer depending on complexity.